Split Testing for Product Discovery
summary
Split tests move decisions from opinion to measurements: small cosmetic tweaks yield typical lifts of 1–3% conversion, anecdotal claims show up to 200–300% but can fail; feature experiments that are actually built include a speed date feature and a “surprise me” autofill which increase posting and messages, a forced-post modal that surprisingly raises engagement, a weekend price tripling that loses money, and regionally free markets that do not grow. Implementation uses hashing for stable buckets, binomial significance, cohort dashboards and daily experiment emails.
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chapters (34)
- 0:00Intro
- 0:17SPLIT TESTING FOR PRODUCT DISCOVERY
- 1:53WEB BUSINESS
- 2:41LICENSE TO PRINT MONEY
- 3:24GOING NOWHERE FAST
- 4:57BASIC A/B TESTING
- 6:28SKEPTICAL? YOU MIGHT BE SURPRISED.
- 8:14WHEN TO IMPLEMENT?
- 8:39LOW RISK, LOW COST, POSSIBLY HIGH REWARD
- 9:01DEEPER INTEGRATION
- 9:28WHAT FEATURES DO YOUR CUSTOMERS WANT?
- 10:12WHAT ARE YOUR CUSTOMERS WILLING TO PAY FOR?
- 11:16ARE YOU OVER-SATURATING YOUR USERS OR ARE YOU MISSING POSSIBLE SALES OPPORTUNITIES?
- 12:32TEST EVERY NEW USER-FACING FEATURE
- 12:46EXAMPLES
- 17:16SUFFICIENT DATA OBVIATES BEST PRACTICES
- 18:18YOUR WHOLE BUSINESS IS A CONVERSION
- 18:56TECHNICAL IMPLEMENTATION
- 21:39USER PARTITIONING
- 21:50START/END EXPERIMENTS FROM ADMIN DASHBOARD
- 23:10TECHNICAL DEBT
- 23:45AUTOMATED TESTING IS ESSENTIAL
- 24:30TEST IN ISOLATION
- 25:00KILL DEAD CODE IMMEDIATELY
- 25:30REVERTABILITY
- 26:02EMOTIONALLY
- 26:30MEASURING SUCCESS
- 26:45BINOMIAL DISTRIBUTION
- 27:16COHORT METRICS
- 28:57WHAT IF THERE'S A TIE?
- 30:15UNEXPECTED BENEFITS
- 31:55A DEFENSE AGAINST CONFLICTING CUSTOMER FEEDBACK
- 33:14RECAP
- 33:55THERE ARE TOOLS AT YOUR DISPOSAL
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