~/talk

Split Testing for Product Discovery

Talkat RailsConf 2013 · 2013-04-29..05-02· [ruby-on-rails]
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Split tests move decisions from opinion to measurements: small cosmetic tweaks yield typical lifts of 1–3% conversion, anecdotal claims show up to 200–300% but can fail; feature experiments that are actually built include a speed date feature and a “surprise me” autofill which increase posting and messages, a forced-post modal that surprisingly raises engagement, a weekend price tripling that loses money, and regionally free markets that do not grow. Implementation uses hashing for stable buckets, binomial significance, cohort dashboards and daily experiment emails.

AI-written summary · about

  1. 0:00Intro
  2. 0:17SPLIT TESTING FOR PRODUCT DISCOVERY
  3. 1:53WEB BUSINESS
  4. 2:41LICENSE TO PRINT MONEY
  5. 3:24GOING NOWHERE FAST
  6. 4:57BASIC A/B TESTING
  7. 6:28SKEPTICAL? YOU MIGHT BE SURPRISED.
  8. 8:14WHEN TO IMPLEMENT?
  9. 8:39LOW RISK, LOW COST, POSSIBLY HIGH REWARD
  10. 9:01DEEPER INTEGRATION
  11. 9:28WHAT FEATURES DO YOUR CUSTOMERS WANT?
  12. 10:12WHAT ARE YOUR CUSTOMERS WILLING TO PAY FOR?
  13. 11:16ARE YOU OVER-SATURATING YOUR USERS OR ARE YOU MISSING POSSIBLE SALES OPPORTUNITIES?
  14. 12:32TEST EVERY NEW USER-FACING FEATURE
  15. 12:46EXAMPLES
  16. 17:16SUFFICIENT DATA OBVIATES BEST PRACTICES
  17. 18:18YOUR WHOLE BUSINESS IS A CONVERSION
  18. 18:56TECHNICAL IMPLEMENTATION
  19. 21:39USER PARTITIONING
  20. 21:50START/END EXPERIMENTS FROM ADMIN DASHBOARD
  21. 23:10TECHNICAL DEBT
  22. 23:45AUTOMATED TESTING IS ESSENTIAL
  23. 24:30TEST IN ISOLATION
  24. 25:00KILL DEAD CODE IMMEDIATELY
  25. 25:30REVERTABILITY
  26. 26:02EMOTIONALLY
  27. 26:30MEASURING SUCCESS
  28. 26:45BINOMIAL DISTRIBUTION
  29. 27:16COHORT METRICS
  30. 28:57WHAT IF THERE'S A TIE?
  31. 30:15UNEXPECTED BENEFITS
  32. 31:55A DEFENSE AGAINST CONFLICTING CUSTOMER FEEDBACK
  33. 33:14RECAP
  34. 33:55THERE ARE TOOLS AT YOUR DISPOSAL
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