Building Trust: Developer Relations Secrets for API Success

on YouTube ↗24m

" summary

Covers how Amadeus’s Developer Relations team supports API users by building SDKs, documentation, guides, demo apps and hands-on tools, running hackathons and online forums, and providing customer support. Explains how they collect developer feedback and close feedback loops to improve the developer experience and grow the community.

AI-written summary · about

" chapters (8)

1. 0:00Why you need a Developer Relations team for your APIIntroduction
2. 2:02What is a Developer Relations team and what do they do?
3. 4:54Developer experience expectations: SDKs and documentation
4. 9:00The importance of demo apps
5. 11:35DevRel’s role in customer support
6. 13:08Engaging the developer community
7. 18:21DevRel’s role in gathering feedback
8. 20:40Feedback implemented examples

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