How People Find and Use Technology panel
summary
Panel reports concrete moves: teams instrument getting-started funnels with Google Analytics to spot drop-off, run time to 200 tests to cut friction, and automate feedback with GitHub Actions; gamified learning with Twilio Quest and a developer ambassador program of ~100 members increases retention; virtual events use Gong recordings and Gather-style spaces to capture session data; integrations surface via partner.github.com and a twofold rise in GraphQL prompts limited public adoption but heavy internal use.
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chapters (14)
- 0:00Introduction and panel setup
- 1:27Panelist introductions
- 4:54Biggest hurdles in developer onboarding
- 8:29Educating developers with many integrations
- 13:27Transitioning from beginner to expert workflows
- 16:43Identifying onboarding friction points
- 17:45Virtual events and remote adoption challenges
- 25:50Facilitating product feedback loops
- 34:03Cutting-edge API technologies and education
- 39:00Launching new products and documentation
- 41:49Finding and predicting tech trends
- 43:35Employee onboarding and fresh perspectives
- 46:48Retention strategies for power users
- 53:11Final thoughts and future focus
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