~/talk

Deployments and Disasters - an incident management RPG

Talkat Infobip Shift 2021 · 2021-09-07..09-08· [observability, devops-and-delivery]
slides:none on file

An incident-management tabletop RPG called Deployments and Disasters trains engineers by narrating system state, assigning cross-role play, and resolving failures with dice-based success thresholds rather than deployed replicas. Players get roles like disaster master and must solve incidents in six rounds / extend to 12 if impact reported, using tools (prometheus is made easier in rules) and targeted actions that lower dice difficulty. Rules, scenario guidance, and metrics for tracking real improvements sit on a public GitHub Pages site.

AI-written summary · about

  1. 0:00Introduction to incident management
  2. 3:14Challenges in incident handling
  3. 9:53Role-playing games inspiration
  4. 14:26Building the RPG framework
  5. 16:55Gamification for empathy
  6. 18:43Tool and procedure awareness
  7. 21:30Structured training sessions
  8. 25:44Universal applicability of the game
  9. 26:27Sharing the game resources
  10. 27:53Q&A and closing remarks
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