Refactoring Trust on Your Team
summary
Explains a concrete framework for repairing team trust using the BRAVING elements: Boundaries, Reliability, Accountability, Vault, Integrity, Non‑judgement, Generosity, with actionable behaviors for each. Shows the promise cycle (request, ack, commit, report) and maps agile practices (standups, sprint planning) to reliability. Describes measurable signals to monitor like private vs public messaging, repeated issues vs resolved ones, and advises specific remediation steps: identify observable breaches, schedule a trust conversation, track follow‑through. Watch if you want step‑by‑step fixes.
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chapters (12)
- 0:00Intro
- 0:59Trust matters a lot
- 2:33What is trust?
- 4:42How do you (re)build trust?
- 5:02BRAVING: Boundaries
- 6:30BRAVING: Reliability
- 8:20BRAVING: Accountability
- 9:48BRAVING: Vault
- 11:01BRAVING: Integrity
- 12:44BRAVING: Non-judgement
- 13:23BRAVING: Generosity
- 15:12Refactoring trust
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