How Ocado Leveraged AI on Google Cloud to Transform their Retail Platform
summary
Ocado builds the Ocado Smart Platform on Google Cloud to run a grocery service with 600,000+ active shoppers, 50,000 SKUs, four automated warehouses and about quarter million orders per week. Machine learning (ML Engine, TensorFlow, BigQuery, Cloud Storage) powers real-time fraud detection at checkout and a personalization feature (“Have you run out of?”) that increases basket size and reduces forgotten items. Routing algorithms and 1,000+ robots in dense hives optimize fulfillment so deliveries reach customers on time with low substitutions.
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chapters (7)
- 0:00Start
- 8:51Fusion of two businesses
- 11:07Who is Ocado?
- 25:20Unique consumer benefits
- 26:23Benefits of OSP to Retailers
- 29:05Fraud detection
- 30:51Customization
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