Fireside Chat on Documentation
summary
Claims that Gitbook sees 50%+ machine access to docs, that AI-assisted writing adoption more than tripled year over year, and that docs are shifting into a living knowledge system. Demos and examples center on Markdown/LM TXT exports, integrations with GitHub, Slack, Linear, Intercom and analytics, an embedded doc chat/agent, a skills file format, and alpha style‑guide tooling; humans remain required for accuracy and change‑request review while product features are rolling out and analytics for automated testing are in progress.
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chapters (20)
- 0:00Documentation challenges
- 1:06Why documentation remains outdated and frustrating
- 2:30Marketing/support roles
- 3:56Docs as marketing tool
- 4:59Optimizing for machines
- 6:47AI in docs writing
- 8:38Agents and skills files
- 10:26Standardizing for audiences
- 12:17Setting up documentation from day one in startups
- 14:25Gitbook’s vision
- 15:30SEO/AEO for docs
- 16:56State of docs trends
- 18:23Modern user interactions
- 19:27Centralized support docs
- 21:15Docs mistakes learned
- 23:01AI style guides
- 25:17Gitbook’s edge
- 27:03Docs as product
- 28:50Keeping documentation up to date with rapid changes
- 30:38AI managers future
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