Agent Experience
summary
Claims that most web code will be written by autonomous agents and that products must be rebuilt for Agent Experience. Demonstrates concrete tooling: open claw, Cloud Code, Claude Code, Codex/Gemini CLIs and agent runners, plus a dedicated Netify agent site. Shows surprising outcomes: recruiter builds a dashboard, support replaces a 10‑year Zendesk flow with two devs, an agent Gmail gets flagged then reinstated. Fixes are specific — a CLI menu tweak plus a noninteractive deploy command makes agent deployments succeed.
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chapters (15)
- 0:00Introduction
- 1:03Autonomous agents in development
- 3:58From cruise control to autonomy
- 8:09Agents reshape workflows
- 12:46Why agent experience matters
- 14:32Agent experience defined
- 17:23Four pillars of agent experience
- 18:46Designing agent onboarding
- 21:55Context engineering for agents
- 24:25Tools as agent UI
- 25:08Evaluating agent tools
- 27:55Orchestration and open ecosystems
- 29:03Improving agent experience
- 30:27Companies as dev tools
- 31:52Conclusion
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