Fireside Chat with Sherlaender (Lani) Phillips
summary
Advocates building a brief check-in at the start of meetings, abandoning agendas when needed, and explicitly reminding staff about time-off and EAP benefits; for emotional or off-color comments, listen fully, ask permission to reflect back, then ask “what would you like me to do?” and either schedule a follow-up or reframe the group conversation. Remote care uses direct camera eye contact, silent presence, and clear boundaries like a no-judgment zone. Recommended resources: Dare to Lead and the More in Common podcast.
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chapters (11)
- 0:00Welcome and introduction
- 1:03Leading teams through 2020 challenges
- 3:30Handling insensitive remarks with empathy
- 6:58Staying informed about Black community events
- 10:07Remote vs in-person emotional conversations
- 11:57Building psychological safety at work
- 15:27Empowering peers to create safe spaces
- 18:17Inclusivity for LGBTQ community
- 20:25Organizational safety in dialogue
- 21:50EQ skills for leaders
- 23:11Recommended resources and books
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