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DOES14 - Natalie Diggins - Neustar

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Neustar implements a Technology 3.0 playbook to push CI/CD across 50+ products (some with 99.999% SLAs), starting with a 10-person next‑gen team and building shared platform services (identity, billing, APIs) so 12 teams stop rebuilding the same components. A 30‑item adoption matrix rates tools 0–5 and omits inapplicable items from the denominator, producing heatmaps of lagging products; adoption is real but business ROI metrics are still being collected.

AI-written summary · about

  1. 0:00DEVOPS ENTERPRISE SUMMIT
  2. 3:08Neustar Is... The first real-time provider of cloud-based information services and analytics, enabling marketing and IT security professionals to promote and protect their businesses.
  3. 3:43The DevOps Problem at Neustar 99,999
  4. 5:39Solution: Technology 3.0 To Change Culture & Technology requires: Cloud + platform + tools + adoption
  5. 21:45Next Steps This is a holistic process. The framework is in place for ongoing execution Continue developing metrics that show business value
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