Compassion First Design for artificial intelligence
summary
A presentation about a working prototype compassion bot for Slack/Workplace that enters a “compassion mode” to build per-user communication profiles using the Bachmann & Palmer model. It combines NLP, sentiment analysis, deep learning, affective computing and optional voice/facial recognition to suggest phrasing, prompt clarifications, mediate meeting turns and provide contextual translations. A case study shows a user named Dany with increased confidence, fewer misunderstandings and stronger team cohesion, and the claim that compassion can be taught to machines to help train humans to be more compassionate.
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chapters (18)
- 0:00Compassion in AI
- 3:01AI versus human values
- 5:11Emotional intelligence vs AI
- 7:19Compassion as foundation
- 9:29Defining compassion in AI
- 10:30Slack case study
- 13:45User compassion story
- 18:24Slack as compassionate coach
- 20:54AI communication analysis
- 24:48AI tech for compassionate communication
- 27:17Helping Dany and John
- 30:06Team cohesion with AI
- 34:10Compassion impact on teams
- 36:18AI for autistic users
- 38:06Compassion in interactions
- 39:54Manifesto for compassionate AI
- 41:17Compassion as business tool
- 43:41Compassion revolution
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