Why Vocabulary Matters
summary
Defines five precise terms and shows how confusing them breaks teams: effectiveness = hitting the right target (a mobile app team builds a complex feature for months that users never want), efficiency = minimizing waste while delivering that validated solution, and efficacy = performance in a controlled environment with workshops as examples. Uses a 50-seat bus and Kanban highway to illustrate overutilization harms, warns that unchecked productivity creates noise, and gives one operational rule: define terms and ask for meanings.
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chapters (8)
- 0:00Vocabulary importance
- 1:12Words in professional communication
- 2:41Effectiveness vs efficiency
- 5:15Introducing efficacy
- 7:24Productivity and effectiveness
- 8:51Utilization risks
- 10:21Clear communication impact
- 11:24Define your terms
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