~/talks

J. Paul Reed

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titleconferencedate
The Ironies of AI²SREcon26 Americas2026-03-24
Automation erodes manual skills, can hide degrading states, and deployed AI agents sometimes act without needed checks: an agent-to-agent localization change…
Talk on
Lightning TalksSREcon24 Americas2024-03-18
Nine micro-updates: cognition research shows experts use recognition and mental simulation with limits of three moving parts and ~six steps so planning lets…
Lightning on
When /bin/sh Attacks: Revisiting "Automate All the Things"SREcon20 Americas2020-12-07
Argues that pervasive shell automation and orchestration (bash, Jenkins, Slack low‑code) can degrade operator skills and hide failure modes, citing Knight…
Talk on
When /bin/sh Attacks: Revisiting "Automate All the Things"LISA192019-10-28
Argues that automation often hides failures and erodes operator skill: manual skills deteriorate if automation runs tasks for months, auto-scaling and…
Talk on
Attempting to Bring Blamelessness to Traffic CourtDevOpsDays Chicago 20192019-08-27
Claims that blameless incident analysis maps to traffic court, supported by concrete evidence: field photos, the California manual of traffic signs, DMV…
Talk on
The Troubles of Automating “all the Things”DevOpsCon Spring 20192019-06-11
Shows concrete failures: an invoice/reporting/payment stack accrues undocumented scripts and monitoring, auto‑scaling hides faults, and an HFT deployment loses…
Talk on
Whispers in the Chaos: Monitoring Weak SignalsDevOps Conference Spring 20192019-03-25
Argues that the valuable thing is not the topic but concrete practices: simian army chaos tools (including human and hardware drills), chat‑ops and teammate…
Talk on
Whispers in the Chaos Monitoring Weak SignalsDevOps Conference 20182018-12-03
"The complexity of the socio-technical systems we engineer, operate, and exist within is staggering. Despite this complexity, it remains a fact of life in…
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The five dirty Words of CIDevOps Conference 20182018-12-03
"Blameless postmortems and learning from failure are very en vogue in the technology industry right now. Both fall into that less-discussed category of "CI"…
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Welcome & OpeningREdeploy 20182018-08-16
Opening covers housekeeping: a clear code of conduct, photo and pronoun sticker policies, gender‑neutral restrooms and a quiet room for those on call or…
Organiser on
Whispers in Chaos: Searching for Weak Signals in IncidentsSREcon18 Americas2018-03-27
Research on an Etsy Cyber Monday outage shows slow personalized pages caused by CDN cache misses triggered by an HTTP 400 from a closed store referenced in a…
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Ignites- The Five Dirty Words of CIDevOpsDays Chicago 20172017-09-12
Claim: post‑mortems framed as linear CI tools fail — root cause analysis often yields eight “root causes” and is misleading. Replace five whys with systemic…
Talk on
Whispers in the Chaos: Monitoring Weak SignalsDevOpsCon 2017 Berlin2017-06-12
Argues that failures become learning only when incident response and systems capture what actually happened: concrete examples include Knight Capital losing…
Talk on
"Failure" as Success: The Mindset, the Methods, and the LandminesDevOpsCon 2017 Berlin2017-06-12
Compares DevOps operations to the National Airspace: FAA logs 138,000 operations per day, procedures live in a binder of Terps approach plates that encode…
Talk on
‘Failure’ as Success: The Mindset, the Methods, and the LandminesDevOpsDays Rockies 20172017-04-10
Argues that success is not just lack of outages but how teams respond, and that the one controllable variable in complex systems is reaction. Cites Knight…
Talk on
The Blameless Cloud: Bringing Actionable Retrospectives to SalesforceDevOps Enterprise Summit 20152015-11-03
Salesforce rewires incident learning by replacing a heavyweight Wednesday meeting with weekly service reliability review sessions, coaching cloud teams, and…
Talk on
InterviewVelocity Conference Santa Clara 20142014-06-24
Argues that productive post-mortems require separate facts from judgment rather than hunting a single root cause, citing aviation research that lists 191 root…
Interview on
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