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When /bin/sh Attacks: Revisiting "Automate All the Things"

Talkat SREcon20 Americas · 2020-12-07..12-09· [devops-and-delivery, soft-skills]
slides:none on file

Argues that pervasive shell automation and orchestration (bash, Jenkins, Slack low‑code) can degrade operator skills and hide failure modes, citing Knight Capital losing $170,000/second for 45 minutes and parallels to the 737 Max MCAS design drift. Recommends concrete practices: treat automation as a product with Version Control, use checklists with verifier to capture tacit steps, prefer frameworks like Chef/Puppet/Ansible, run chaos/game days, and use rerun for shell scripts and retrospective audits to verify behavior.

AI-written summary · about

  1. 0:00Intro
  2. 0:18A Quick Survey
  3. 1:20Does Any of This Sound Familiar
  4. 5:04A Long "Drift Into Failure"
  5. 8:28J. Paul Reed
  6. 9:33Universal" "Automation
  7. 12:03A World of Complex Automation
  8. 13:17A Longstanding Question
  9. 14:14Ironic Automation - Manual skills deteriorate when they are not used.
  10. 21:35Joint Cognitive System
  11. 24:34The "Animacy" Paradox
  12. 26:27The Rasmussen Triangle
  13. 29:19A Manifesto
  14. 30:02The Checklist
  15. 31:47The Real Value: A Requirements
  16. 32:21Version Control: Mattering. Still.
  17. 37:24Improving Coordination Operators
  18. 39:50Automation de
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