Managing The Process
summary
Shows concrete steps: designate a process leader, dump everything into a wiki and template it, and use checklists to stop 3am panic. Demonstrations include a Trello+Zapier flow that auto‑creates lead cards with a checklist, a WordPress intranet (wpmu) and client portal, a tiny Chrome extension linking docs, and a move from Grunt to Gulp that actually saved time. Also prescribes weekly 10–15 minute check‑ins for a Team Six studio and recommends The Checklist Manifesto and E‑Myth.
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chapters (25)
- 0:00Start
- 1:03Who Are You?
- 6:01If you're running the business/team, you CANNOT keep the process in your head. (You won't get anything done to focus on growing your business/team!)
- 6:30Why Follow A Process?
- 7:05Defines the roles of your team
- 8:23Defines what is to be expected of each role
- 9:40Develops a work ethic
- 10:13Helps establish a culture
- 10:57Don't Repeat Yourself
- 11:30We Can Learn From Other Industries
- 13:14Designate a process leader (steward of the process)
- 16:27So What Processes Should You Define?
- 19:32Leadership & Management Process
- 21:28Marketing Process
- 26:35Define some tools but give some freedom.
- 27:33Define Checklists (When Appropriate)
- 29:09Use Video!
- 30:42Include the input of the whole team
- 31:16Share The
- 31:40Internally, build an Intranet.
- 32:18Externally, build a Client Portal.
- 35:18Evolve The Process!
- 35:32Edit, Edit, Edit
- 36:00Don't worry about naysayers, but listen to the moans and groans.
- 40:54SPOTLIGHT PROCESS
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