Lightning Talks
summary
Seven seven mini-stories deliver concrete takeaways not platitudes: quitting tech to train as an EMT teaches that hands‑on emergency work builds confidence for on‑call chaos and enabled a successful return to SRE work; run postmortems with link with pinned time range not screenshots, capture feelings and timebox the meeting; executives can help by canceling sales calls or buy snacks for on‑call teams; prioritize SLOs not SLAs, expect weird AWS billing quirks and run experiments to measure costs.
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