~/conference

SREcon22 Europe/Middle East/Africa

site reliability engineers, platform engineers, observability engineers, incident managers, engineering managers, cloud architects, security engineers

service level indicators and objectives; runtime observability and telemetry; on-call practices and rotations; incident analysis and writeups; dynamic Terraform configuration; feature flag evaluation in Terraform; high throughput logging pipelines; dependency tracing with OpenTelemetry; disaster recovery and game days; kernel and Linux upgrades for SRE; software carbon intensity measurement; regulatory compliance for cloud resilience

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Knowledge and Power: A Sociotechnical Systems Discussion on...Laura Maguire, Lorin Hochstein39m
Series of four cross-disciplinary interviews claim that knowledge is partial, tacit and unevenly distributed, and that incidents are the best method to surface…
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SRE as She Is SpokeAndrew Clay Shafer40m
Argues SRE is a platform role that sits between infrastructure and product software, not just a label; traces origin to 2006 Vogel and 2009 devops, cites…
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Oncall: An Equal Opportunity Waste of TimeDave O'Connor30m
Argues that on-call is a waste of time because gatekeeping and hero culture make incidents more complex and preserve headcount. Recommends two exercises: a…
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Financial Regulators Worldwide Are Getting the Legal Right...Andrew Ellam21m
New laws like DORA and the UK Financial Services and Markets Bill give regulators the legal power to demand evidence of uptime, inspect game day results and…
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Statistics for EngineersHeinrich Hartmann32m
Walks through concrete tactics: use histograms and heatmaps to preserve distributional detail, avoid reporting average latency (mean is non-robust), prefer…
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Measuring Reliability: What Got Us Here Won't Get Us ThereŠtěpán Davidovič29m
Argues that SLI/SLO metrics are useful but incomplete: a company with 200 SLOs sees Jan 3, Feb 4, Mar 12 violations and naive interpretation hides a 95% CI of…
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Crayon Drawing Is a Vital Engineering SkillMurali Suriar18m
Claim: quick, hand-drawn system overview diagrams produce shared understanding that speeds onboarding, debugging and design decisions. Examples: three compact…
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Building Dynamic Configuration into TerraformIsabelle Miller, Hosh Sadiq08m
LaunchDarkly builds a feature flag evaluation provider for Terraform that wraps the Go SDK and exposes four data sources (Boolean/string/number/JSON) so…
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Hunting for Risky Dependencies in the World of MicroservicesTheo Klein17m
Describes a practical method that uses OpenTelemetry to record the original RPC origin and caller chain, aggregates traces into a central data lake, and…
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How We Implemented High Throughput Logging at SpotifyLauren Muhlhauser14m
Fluentd is CPU-bound on a single core and causes massive silent loss — Spotify estimates ~80% of logs dropped as the deployment grows to ~1,700 namespaces. The…
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Engineering for SustainabilityNamrata Namrata18m
Claim: cloud and software choices drive measurable carbon costs and simple fixes scale. Use AWS Customer Carbon Footprint or GCP Carbon Footprint API and…
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SLOs, SREs, and GHGsBill Johnson14m
Provides a concrete method to measure software carbon: Software Carbon Intensity = energy (kWh) × carbon intensity (gCO2/kWh) + embodied carbon, normalized by…
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The Biases Confronting SREsDavid Owczarek15m
SRE originates at Google in 2004 and the talk argues that real practice splits into three buckets: on-call or production reliability, collaborations with…
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Market Data: Applying SRE Techniques to Legacy DesignsGeorge Brighton20m
Market data platform handles up to 700 billion ticks/day with a 5 ms latency target; initial wins come from Black box probes using the internal Market Data…
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Life after The Chocolate FactoryMurali Suriar, Emil Stolarsky20m
Large-company SRE practices often fail to translate because the friction is in small operational details not exotic tech: onboarding breaks from missing AWS…
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Is Our Team as Resilient as Our Systems?Effie Mouzeli16m
Conference observes teams hiring faster than they can onboard, leaving people in production without training and a few heroes doing the work of three…
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What SRE Could Be: Systems Reliability EngineeringLaura Nolan49m
Argument: SRE is systems thinking applied to software and sociotechnical systems, not just SLOs or pager duty. Demonstrated tools include hierarchical task…
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Diamonds with Flaws: Examining the Pressures, Realities, and...Alex Hidalgo21m
Argues that SRE is overloaded with responsibilities—cites a 26-item list of tasks and the market full of CI/CD, observability, APM and Kubernetes…
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How We Drained Every Backbone Router SimultaneouslyFrancois Richard34m
On October 4, 2021 a single operator command that listed all data planes triggers a safety-check bug and drained all eight data planes in seconds, knocking out…
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Break Free of the Template: Incident Writeups They Want to ReadLaura Nolan29m
Argues that written incident reviews are the lasting learning artifact and shows concrete ways to make them readable: turn incidents into narratives (example…
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Making the Impossible Impossible: Improving Reliability by...Chris Sinjakli28m
Argues SLOs nudge teams toward percentage fixes but some outages are avoidable by design: using state machines to forbid invalid payment transitions, relying…
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Deep Dive: Azure Resource Manager OutageBenjamin Pannell, Brendan Burns39m
A legacy configuration file missing in production (present in tests via a transitive dependency) causes a reflection-based static initializer to throw a…
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Commas Save Lives, or at Least LinkedInTodd Palino29m
A single missing comma in JSON entry to an anti‑abuse ACL causes LinkedIn’s front door to drop to zero requests, Apache Traffic Server enters a crash loop…
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Passing the Torch - Building a New Grad Program to Mentor...Chris Stankaitis32m
Company designs a two-year roadmap to junior engineer that converts near-zero SRE/devops experience into a hireable junior role, hires two new grads for the…
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Going from 30 to 30 Million SLOsAlex Palcuie23m
Describes engineering work that scales SLOs from ~30 to roughly 30 million by moving from zone-level to per-customer SLO budgets, building a daily analytics…
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Disaster Recovery Testing at Booking.comYoann Fouquet, Paola Martinucci30m
Booking.com documents a program that starts with 80,000 servers and ~2,000 services and moves from a manual region evacuation that takes 4+ hours to seconds…
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Slack's DNSSEC Rollout: Third Time's the OutageRafael Elvira27m
A large SaaS enables DNSSEC across dozens of domains, then trips on three failed attempts to turn it on for slack.com: first aborted for an ISP outage, second…
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Meatbag Systems: How Our Reliability Culture & Practice...Andrew Howden, Salomé Santos24m
Zalando had >3,000 registered apps and a messy on‑call landscape; a Feb 2019 bug blocks checkout for ~2,000 customers and exposes noisy alerts, so teams define…
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Principled Identification of "Root Causes" Using Techniques...Laura de Vesine19m
Argues that reliable root causes are system vs environment vulnerabilities, not upstream triggers; applies safety engineering tools to classify controllable…
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A Case Study in Chaos Testing: Uncovering Kernel Scaling IssuesGary Liku24m
Chaos testing replicates a sporadic production scaling failure and pins it to /proc read paths and thread traversal in a 3.10 kernel; experiments use internal…
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A Better Way to Manage Command Line Tools: What We Learned...Bo Hou23m
Criteo builds a lightweight launcher called CDT command launcher that runs packaged CLI tools described by a manifest (JSON/YAML), provides auto-completion…
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Honey, I Broke the Things: Debugging Gray Failures...Radha Kumari13m
Slack migrates HAProxy to Envoy and hits multiple concrete regressions: a connect_failure typo that Envoy silently ignores until Envoy 1.10, missing retries…
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The Repeat Incident Fallacy: What Jurassic Park Can Teach Us...Emily Ruppe10m
Claims that incidents can be made never to recur are false: complex socio-technical systems are in constant change so there are no true repeats. Two park…
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SRE in EnterpriseSteve McGhee, James Brookbank41m
Enterprise SRE lays out concrete moves: build reliable services from less reliable infrastructure using redundancy and software (raid analogy), expect a…
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Unified Theory of SREEmil Stolarsky27m
Argues that SRE at tiny startups looks nothing like the Google-origin model: the SRE book reflects teams with 70+ contributors and orgs sized like 1200 SREs /…
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Dissecting the Humble LSM Tree and SSTableSuhail Patel39m
Practical walkthrough of an LSM implementation shows a Python memtable that flushes at 5 items into immutable SSTable files, uses commit logs for durability…
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Caching Entire Systems without InvalidationPeter Sperl34m
Argues systems become cacheable by resolving all variable inputs up front and splitting into a state gathering layer and an immutable zone so downstream…
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An SRE Guide to Linux Kernel UpgradesIgnat Korchagin34m
The kernel stable branch produces ~75 bugfix releases (example: 5.15 had 75), over half of them contain >100 commits and 55 of 74 releases carry CVE fixes…
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The Math of ScalabilityAvishai Ish Shalom43m
Uses math to prove counterintuitive scaling effects: traffic at Burning Man shows adding lanes slows flow, the birthday paradox gives collisions at 23 people…
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Schema-First Application TelemetryYuri Shkuro23m
Meta builds a schema-first pipeline that defines telemetry as Thrift structs, generates strongly typed emitters, and ships compact binary events through the…
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SRE Is Weird, Down the StackJohn P. Looney25m
Infrastructure SRE work uncovers millions of lines of opaque firmware that break real systems: expect 30–50M lines of invisible firmware, mysterious 100 ms SMM…
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SRE and ML: Why It MattersTodd Underwood44m
Machine learning systems are becoming part of core infrastructure: adoption rises, models run critical paths (recommenders, fraud, autoscaling), and operations…
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Emotional Disaster Recovery: Debugging the Self with...Tao Hansen31m
Argues that venting doesn’t work — cites Professor Brad Bushman’s study of 600 college students where punching a bag kept anger higher — and recommends short…
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Over Nine Billion Dollars of SRE Lessons - the James Webb...Robert Barron31m
Project costs reach $9.5B and launch happens December 2021 into L2 halo orbit; the telescope uses a foldable 18-segment mirror that must unfurl perfectly and…
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Rock Fishing and Incident Analysis: Increasing InsightThai Wood27m
Government coroner data shows 164 drownings (2004–2018) and five coded causes (inexperience, overtopping waves, slips/falls, freak waves, unknown), a mandate…
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How Can SRE Help Security Governance?...Mario Platt32m
GRC functions are stuck in spreadsheeted, command‑and‑control workflows and often codify liabilities: ICO reports note 100% non‑adherence to written policies…
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Navigating in the DarkNati Cohen23m
Observability, paging and incident tools fail alongside production systems — even with correlated failures from shared infrastructure — illustrated by Air…
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