~/talks

Lorin Hochstein

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titleconferencedate
The Power of StoriesSREcon26 Americas2026-03-24
Argues that incident stories beat bullets for getting the right information into people’s heads, because good incident stories are anomalous and immutable…
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Why This Stuff Is HardSREcon23 Americas2023-03-21
Argues systems live in an Adaptive Universe: resources are finite and change never stops, so growth in capacity triggers the law of stretch systems and teams…
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Knowledge and Power: A Sociotechnical Systems Discussion on...SREcon22 Europe/Middle East/Africa2022-10-25
Series of four cross-disciplinary interviews claim that knowledge is partial, tacit and unevenly distributed, and that incidents are the best method to surface…
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Panel: Learning from Adaptations to CoronavirusSREcon20 Americas2020-12-07
Five themes emerge from two facilitated calls and three interviews with engineers at Postmates Netflix and Enova: remote war rooms move to Google Meet and…
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Oops! Learning From SurpriseSpinnaker Summit 20192019-11-16
Claim: operational surprises labeled oops yield learning beyond fixes so incidents with no customer impact teach as much as severe outages. Examples: Spinnaker…
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Antics, Drift, and ChaosSREcon18 Americas2018-03-27
Claim that complex distributed services inevitably drift into failure is illustrated with concrete incidents: a missing functional-test annotation causes a…
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Antics, drift, and chaosStrange Loop 20172017-09-28
Large distributed systems drift into failure despite correct code because local fixes, retries, logging, and support subsystems introduce new failure modes…
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