~/talk

Latency SLOs Done Right

Talkat SREcon19 Americas · on Wednesday, 2019-03-27· at 14:20· Grand Ballroom ABC· [observability, devops-and-delivery]
linkedin:redhotpenguin
slides:none on file

Slides present three concrete methods: parsing logs (accurate but costly — about 100 bytes per request → 1 GB per 10M requests, often stored in Splunk/Elasticsearch), counting requests by threshold (simple counters, efficient, but threshold is fixed and not retroactive), and histogram-based quantiles (Circonus log‑linear and HDR histograms, mergeable and volume‑invariant, ~300 bytes in memory, C implementation with Python bindings, ns inserts). Example error: averaging p95s 220ms and 650ms gives 430ms while true combined p95 is 230ms — a ~200% mistake; worst‑case bin error ≈4.3%.

AI-written summary · about

  1. 0:00Introduction to latency
  2. 2:04Speaker background
  3. 2:45Defining SLOs and SLIs
  4. 4:04SLA vs SLO
  5. 6:32Mistakes in calculating SLOs
  6. 10:45Tools for log analysis
  7. 11:53Calculating with log data
  8. 15:00Counting requests
  9. 17:35Understanding histograms
  10. 20:01Log-linear histograms
  11. 22:58Calculating SLO with histograms
  12. 25:47Pros and cons of histograms
  13. 27:21Python implementation
  14. 28:56Conclusion and resources
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