Humans Aren't APIs And Your Request Is 400 Denied
summary
A practical framework centers on three observable variables: understanding, agreement, willingness. Concrete examples—unit tests in every change request—show mismatches and remedies: clear the misunderstanding, solicit context, and if someone resists, stop drop and listen: call a timeout, give processing time, remove pressure, help make the change easier, and check back with agreed timing.
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chapters (5)
- 0:00Start
- 8:14Include Unit Tests in every Change Request
- 9:54Willingness
- 19:48Reactive Mode
- 26:47Signal that You Care
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