Agile HR
summary
Comcast Technology + Product reframes performance management as continuous coaching, piloting a Reflective platform with Slack and mobile widgets, transparent goals, crowdsourced 360s and morale tracking; research partners include Mercer and Josh Bohn and market moves include Microsoft and Juniper dropping ratings. Company cites industry data like 200 hours per manager per year spent on old processes and a claimed 31% reduction in turnover from recognition; pilot launches this year, results still under evaluation.
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chapters (11)
- 0:00Introduction and welcome
- 1:31Theory and research behind Agile HR
- 9:39Challenges for modern HR leaders
- 15:19Performance Management transformation
- 21:52Emerging trends in Performance Management
- 26:12Shift to feedback-based models
- 31:09Coaching vs competitive assessment models
- 36:52Case studies from Google and Adobe
- 41:56Comcast’s new Performance Management framework
- 54:46Evolution of management thinking
- 56:11Open discussion and Q&A
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