Virtual assistant for hiring last-mile workforce
summary
An AI-driven WhatsApp and Facebook Messenger chatbot built by Vahan that automates high-volume recruitment of last-mile delivery workers for companies like Dunzo, Dominos and Ecom Express. The talk explains the technical breakdown: a data collection pipeline for Indian languages, an NLP pipeline to handle vernacular variability and edge cases, and methods for evaluating performance and scaling hiring workflows.
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chapters (13)
- 0:00Intro
- 0:24Immediate Requirement
- 1:32Burning Need
- 2:11Last-Mile vs Standard Recruitment
- 3:39Problem Statement
- 6:29Addressing Design Considerations
- 9:57Goal Oriented Dialog System
- 10:32Key Steps to Solution
- 14:26Data Collection Exercise
- 16:25Handling Nuances of Code-Mixed Data
- 18:32Machine Learning Metrics
- 18:53Business Metrics
- 19:44Key Takeaways
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