DevOps and ITSM

on YouTube ↗20m

" summary

Explains the relationship between DevOps and IT Service Management (ITSM), naming DevOps and ITSM as the technologies/frameworks in focus. Describes how DevOps practices integrate with or impact ITSM processes during Agile-driven digital transformation, using examples from the ITSMF Agile conference context.

AI-written summary · about

" chapters (9)

1. 0:00Introduction
2. 2:27Cultural shift in DevOps
3. 3:30DevOps principles
4. 6:17Continuous delivery in projects
5. 8:45Security in delivery
6. 12:41Return and feedback
7. 13:23Agile feedback and tools
8. 16:13Practical tool examples
9. 19:44Summary

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