Stop Lying to Your Users

on YouTube ↗21m

" summary

Argues that many sites pretend they’re ready when they aren’t, showing concrete failures: Chase renders footers and spinners while waiting for user-specific data, Wikipedia injects fundraising banners after load causing layout shifts, YouTube ships 1.3 megabytes of JS then needs another 500 kilobytes before search actually works. Recommends concrete fixes: server-side rendering or small head scripts + cookies to toggle CSS, reserve ad space with aspect-ratio, and use plain HTML forms so basic actions work without JS.

AI-written summary · about

" chapters (10)

1. 0:00Introduction
2. 1:05Defining the lie
3. 3:59Misleading UI examples
4. 7:37Truthful UX principle
5. 8:18Fixing Chase.com loading
6. 12:10Wikipedia fundraising issue
7. 14:42Ads layout shifts
8. 16:30YouTube search deception
9. 19:19Website consistency
10. 20:04Call to action

" related talks

• 42mDelivering ResponsiblyScott Jehl · CSSConf Australia 2015
• 34mWeb development isn't about you, dudeCharlie Owen · CSSConf Budapest 2017
• 39mYou really don't need all that JavaScript, I promiseStuart Langridge · JSCamp Romania 2019
• 45mBuilding Web Apps That Don’t SuckFrederic Harper · UX Burlington 2019
• 49mUX Patterns for Web DevelopersNicole Saidy, Jad Joubran · NDC Sydney 2017
• 29mSpeed Essentials: Key Techniques for Fast WebsitesKatie Hempenius, Houssein Djirdeh · Chrome Dev Summit 2018
• 40mMake it BoringJeremy Wagner · NDC Oslo 2020
• 48mThis is for everyoneSeren Davies, Bruce Lawson · Inclusive Design 24 (#id24) 2018