Wiring the Winning Organization
summary
A concrete theory for building “organizational wiring” that liberates people to solve problems using three mechanisms slowification simplification amplification and measurable business outcomes. Example: two identical hospital EDs with the same staff and equipment produce opposite results one ED treats more patients with nearly empty waiting rooms and 80% of patients triaged and sent home because work is wired differently. Claims resilience agility engagement and higher profitability follow when wiring makes problems easier to see and fix.
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