~/conference

DevRelCon London 2017

date:2017-12-06
location:London, United Kingdom
series:DevRelCon London · one edition
titleauthorlength
The key to making learning stickErin McKean06m
Argues that learning sticks when examples show bare functionality, real usefulness and full integration into a workflow, not just abstract snippets. Recommends…
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The developer advocate as ‘customer zero’Ade Oshineye06m
Argues for treating internal advocacy as customer zero: actively eat your own dog food, log detailed notes on friction and desired product changes so the first…
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What is community, anyway?Leslie Hawthorn14m
Ten years of open source and developer-relations experience condense into three claims: the word community is diluted to meaninglessness, community work…
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The UX of DX: user testing in the invisible world of APIsJenny Wanger22m
Argues that UX methods make APIs measurably easier to use and lays out a four-step process: discovery, taxonomy, mocking/prototyping, usability, with the full…
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Engaging the developers of the futureJoe Nash06m
GitHub runs a student-leader program that turns frequent support requests into a packaged advocate product using the SCOOP framework: identify repeated support…
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The intersection of developer relations and product managementMatt Bernier11m
Developer relations and product teams share goals but clash on cadence and evidence product hears thousands of developer signals while product can only…
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How to win at StackOverflowTristan Sokol25m
Practical playbook for using Stack Overflow to run API support: set product-specific tags, edit and retag high-SEO questions, feed tag RSS into Slack for…
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Documentation that powers API strategyScott Stroud16m
NPR rebuilds its developer center to expose the NPR One personalized listening experience via APIs that include authentication and playback/ratings signals…
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Supporting SDKs in seven different languages while maintaining sanityElmer Thomas26m
SendGrid rebuilds seven SDKs (Python, PHP, C#, Ruby, Node.js, Java, Go) to support 233 API endpoints, automating low‑level client code from an OpenAPI spec…
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Dev rel behind the firewallKristof Van Tomme27m
Experience from building over 30 developer portals identifies five concrete failure modes called the five White Walkers of motivation: poor discoverability…
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The developer relations bill of rightsAnil Dash30m
Argues for a concrete, adoptable standard for developer relations: a 10 community-sourced principles "Dev Rel Bill of Rights" that demands clear business…
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Storytelling with DataMark Boyd25m
Provides four practical strategies and a compact evaluation framework that focuses on outcomes not vanity metrics, proposing a 3–4 metric minimum tied to…
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The Power of TrendsMartin Gontovikas27m
Auth0 starts at 1,500 monthly signups and runs iterative experiments: product blog posts raise pageviews 4% but not signups; greenfield content (tutorials)…
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DocOps: engineering great documentationAdam Butler21m
Nexmo’s docs platform uses Ruby on Rails and GitHub-flavored Markdown with a 22-stage middleware pipeline that adds tabs, sequence diagrams and screenshot…
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Scaling external advocacy without losing your soulJoe Nash30m
A developer advocacy program replaces unsustainable solo travel — 39 events in three months becomes 34 delivered after recruiting student advocates — and then…
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Reactive versus proactive strategies for developer relationsJessica West22m
Argues proactive DevRel beats reactive: set quarterly objectives, measure impact with retrospectives, and avoid being pulled into every request or dying within…
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A CEO's perspective on dev rel, dev experience and ROIAlex Salazar22m
CEOs evaluate devrel and dev experience along three axes: drive revenue growth, reduce cost, reduce risk, so choose a model that maps to business goals — sell…
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DX of Error MessagesAtsushi Nakatsugawa06m
Claim: cryptic errors drive developers away and clear, actionable messages increase API loyalty. Compares a worthless return 2 error to explicit text like…
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DevRel Leadership: all the pieces matterAde Oshineye27m
Argues developer relations must combine concrete roles: acting as customer zero to catch product blindspots, practicing bi-directional advocacy between…
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Which metrics matterAdam Fitzgerald25m
Poll shows 46% prioritize revenue, 27% users, 20% volume, 7% community love, and the talk gives concrete methods to act on that: compute DAU/MAU as cardinality…
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The Seven Deadly Sins of Developer OnboardingCristiano Betta18m
Seven specific failures appear: docs that read like nonsense and accumulate 43,000 issues with 8,000 open, onboarding flows where a get started button drops…
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Docs at Weaveworks DX from open source to SaaS and beyondLuke Marsden20m
Weaveworks documents move from scattered markdown and WordPress into a Jekyll site backed by Built.io + Jekyll, with open‑source docs pulled from repo and…
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How to grow and use a strong communityMada Seghete20m
Built a global Mobile Marketing Meetup network that reaches 20,000+ members and consistently draws 100+ people to early events, using Meetup.com, cheap venues…
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Live API TeardownCristiano Betta24m
Picks an API from a hat and runs a live teardown that explores exploration vs. onboarding vs. reference, compares interactive sandboxes (Pusher, Twilio) and…
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Making the implicit explicitErin McKean24m
Argues that demos must include salience, prototypicality and mapping rather than isolated code: shows API demos must include authentication, contrasts VMs vs…
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The Art of Slide DesignMelinda Seckington31m
Four concrete slide rules: maximize signal minimize noise — one purpose per slide, stop using slides as teleprompters, split multi-point bullets into separate…
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Developing your developer community through content marketingLiz Couto14m
Shopify runs a developer program powering 500,000 merchants and offers a public API and app store (launched 2009), plus GraphQL SDKs and a React design kit…
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From rock musician to developer advocateTaiji Hagino04m
Career arc moves from hair stylist and rock musician into web design, programming, entrepreneurship and corporate dev work, and frames developer advocacy as…
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