DevOps Buffet - ALL INCLUSIVE!
summary
Claims a working "DevOps buffet" used at Milo that shifts infra fixes and permissions into Slack-driven self-service, cutting manual on-call tickets by routing form submissions into SQS-filtered Lambda actions. Implementation details: Slack command → form → SQS with filters → AWS Lambda handlers → notifier API back to Slack; uses templates, knowledge-gap mapping, consolidated tools and gating training to prevent misuse, and focuses on developer experience so engineers actually adopt and run fixes themselves.
AI-written summary · about
related talks
20mOptimizing Delivery with SlackOps
27mDevOps in the Cloud
10mCombine Support and DevOps work in an Agile team
51mChatOps, or How to Do DevOps from Slack
05mDevOps and incident management: A recipe for success
16mDevOps challenges in a microservices world
36mDevOps is the answer! What was the question again?
29mHow is the role of DevOps changing in a Serverless environment?