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Fear and Loathing in Systems Administration

Talkat DevOpsDays Rockies 2016 · on Thursday, 2016-05-05· [devops-and-delivery]
slides:none on file

Argues that operations pain is social not technical and prescribes concrete fixes: stop hoarding access, adopt pull requests for config, centralize logs with ELK or spunk and give teams the dashboard URL, add developers to oncall so the obvious 5:1 developer to systems ratio pressure eases, build small automation incrementally, replace shell log grabs and “terminal as a service” with a button via Windex, and measure outages and toil in money and time to make staffing requests credible.

AI-written summary · about

  1. 0:00Start
  2. 5:56Typical Day
  3. 11:43Configuration Drift
  4. 18:00Describe Everything That You Support
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