Oncall Equity
summary
Claims that equal time != equal burden and offers concrete fixes: use pager overrides for short or full-shift swaps, publish written runbooks and clear escalation paths, set explicit SLAs (examples given: 5 vs 20 minute SLA and follow‑the‑Sun options), require secondaries to have defined daytime duties, allow sleep-recovery after night pages, and compensate on-call work. Also notes geographic, sleep, caregiving and mental‑health costs that lengthen incident resolution and argues these measures reduce surprise burden and burnout.
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chapters (11)
- 0:00Intro
- 1:39Splitting up the pager burden
- 4:59Geographic Location
- 7:26Social Life
- 9:19Mental Health
- 10:50Did you sleep last night?
- 12:53Who else does this affect?
- 14:46Juniors and Seniors
- 17:52Pager Overrides
- 19:38Clear Expectations
- 24:19Back your engineers up
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