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Revolutionizing Incident Response

Talkat devopsdays Amsterdam 2022 · 2022-06-22..06-24· [devops-and-delivery]
slides:none on file

Argues incidents belong in the daily workflow, not an emergency silo, and offers a concrete replacement for the SDLC: the Revolution model with five concentric role-layers (architecting, developing, automating, deploying, operating) and six considerations—testability, security, reliability, observability, flexibility, scalability. Promotes shared accountability over lone responsibility, recommends automating CI/CD tests and measuring baselines (acknowledging flawed metrics like test coverage), cites PagerDuty guidance and classifies incidents into five severity levels to reduce Sev1/2 fire drills.

AI-written summary · about

  1. 0:00Incident response philosophy
  2. 2:29Tech communication nuance
  3. 7:27DevOps unintended effects
  4. 10:14Beyond DevOps for resilience
  5. 11:59Critiquing the Software Development Life Cycle
  6. 13:02Revolution model for dev
  7. 18:19Democratizing incident accountability
  8. 22:35Incidents as normal work
  9. 26:31Future of DevOps accountability
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