Get Started with DevOps in Government
summary
UWV (Dutch social security agency serving ~9 million people with ~10,000 staff) adopts DevOps after a major 2012 outage and proves a path from one minimal viable product to broad adoption, building automation pipelines for deployments, folding in security audits, and changing the slow change process so teams can ship more often. Early wins cut incidents, raise release frequency, and create a center of excellence that trains internal engineers and onboards dozens of customer service applications successfully.
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chapters (23)
- 0:00Start
- 2:50Digitize all our services
- 3:59Need for change
- 4:41How to get started with DevOps
- 5:24Strategy
- 7:02Start small
- 8:28And then expand
- 9:57Operational communication
- 10:40Communication about results
- 13:34Stakeholder management
- 17:24Challenge: Siloed tools and people
- 18:42Challenge: Risk-averse, slow change process
- 20:48Technology
- 22:16Create Results
- 22:37Technical vs organizational confidence
- 23:26Business benefits
- 24:28Corporate policy
- 25:32Accelerate and scale
- 26:08Empower others to do it themselves
- 26:56Expand the team
- 30:01Create a center of excellence
- 31:11Finish the bridge
- 32:24Questions?
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