Humanizing Agile: Crafting Thoughtful Experiences and Ethical Design Processes
summary
Argues design ethics by example: Wunderlist earns trust through encrypted sync so users’ data stays available across devices; Foursquare combats fake reviews by adding likes/ratings to surface legitimate tips; a Microsoft app built on Cognitive Services reads faces and emotions aloud for a blind user and ships as usable assistive tech; renaming the main view to my day measurably raises completion rates; company rituals like 2G Tuesday expose latency pain, and a C major 7 check sound increases user delight.
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chapters (11)
- 0:00Humanizing Agile: Design, Ethics & Culture
- 2:29Agile. Pragmatism. Accuracy. Commitment. Speed.
- 7:29Don't fight for user attention. Fight for a clear goal, value, behavior, and need.
- 11:13Fail. Fail a sh*t ton
- 15:14Kill your creativity bias
- 19:15"Any organization that designs a system will inevitably produce a design whose structure is a copy of the organization's communication structure." Corway's Law
- 27:26"Design needs to move from aesthetics to more ethics." Mike Monteiro
- 31:39"Designers' role will be to support the social conscience of the product." John Maeda
- 32:40Be the boss, and own your sh*t
- 38:12"Doubt the default and look for a different option." Adam Grant
- 53:02Do work you believe in. And, do it with Professionalism. Integrity. Competence.
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