Talking the Talk
summary
Describes specific conversational behaviors: four interruption types (classic, interjection, pause, overlap) and concrete fixes such as the five second rule to wait through silences, moderator-managed stack and progressive stack, buddy/ally monitoring, plus ready stock phrases to reclaim turns or redirect. Points out gendered patterns using Deborah Tannen and a Slate office study, notes the replay burden on minority participants, and emphasizes tracking interruption frequency, practicing redirection lines like “Please continue” or “I’m not finished,” and choosing when to step back.
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chapters (6)
- 0:00Introduction
- 1:10The Myth of Argument
- 3:01Interruptions
- 6:56Strategies to deal with interruptions
- 10:48Manipulation of conversation
- 12:22Strategies for controlling conversation
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