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Martin Smith

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How HashiCorp Implements SREHashiConf Global 20222022-10-04
Central SRE runs a mix of consulting, tooling, and time‑boxed embedding to reduce toil and raise reliability for HCP services: a quarterly embedding finds an…
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How HashiCorp does Incident ManagementHashiConf Global 20222022-10-04
HashiCorp uses a central SRE-run incident program for HCP and hosted products with Sev1–Sev4 severities, PagerDuty and Blameless for coordination, and a…
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How HashiCorp SREs Built HCP's Incident Management ProgramHashiTalks 20222022-02-17
HashiCorp builds an HCP incident program from 2019–2022 using the company RFC process to define goals and get teams on call within months, defines four…
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