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Jeff Smith

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titleconferencedate
The Art of Asking QuestionsWrite the Docs Prague 20222022-09-11
Argues that curiosity is a job requirement and gives three actionable pillars: confidence, discernment, tenacity. Recommends concrete tactics — narrow…
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Cutting Cloud Costs in COVID-19!DevOpsDays Chicago 20202020-09-01
Claims a 30% cut in two weeks without buying reserved instances by combining three tactics: buy reserved instances cautiously, schedule shutdowns 7pm–7am…
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Ethics in Computing: When Right and Wrong Stop Being Obvious Ethics in computing sounds like a fairly straight forward proposition at first glanceDevOpsDays Chicago 20192019-08-27
A series of concrete examples drives the argument: a missing teen’s phone is pinged only after 36 hours because police and the telecom delay a court-ordered…
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How to Make On-Call More Humane…..and humanDevOpsDays Chicago 20182018-10-17
Claim: on-call becomes actually humane by changing what alerts say and who gets them. Use roleplay alerts to rehearse real wakeups, include…
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Hacking Human SystemsDevOpsDays Chicago 20172017-09-12
Argues that failures usually come from human systems not tech and defines concrete levers: identify measurable stocks (pain, backlog, known risks), map…
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How to Elevate Your Contributions as an Ops EngineerDevOpsDays Seattle 20172017-04-26
Claim: $70,000 salary bump after the talk and concrete examples that back it up not vague career platitudes. Shows a two hour ops change that reduced effort…
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Dungeons and Dragons....and DevOpsdevopsdays Chicago 20162016-08-30
This draws a direct checklist: two essential roles — dungeon master and change agent — who build the party, keep momentum, and set the campaign story; start…
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DevOps - The Good, The Bad, The UglyGOTO Chicago 20162016-05-23
Five years into DevOps at GrubHub, SREs are embedded in stream teams with a dotted reporting line, producing closer engagement and business-level monitoring…
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Brainstorming Failuredevopsdays Chicago 20152015-08-30
Describes applying Failure Mode Effects Analysis to production monitoring at Grub Hub: assemble cross‑functional teams, map the process, brainstorm every…
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