Who Writes the Docs?
summary
Asserts that documentation succeeds when responsibility shifts: developers testers product managers and support staff actually produce and maintain docs while specialist writers coach and focus on hard problems. Describes concrete practices: tagging text in the repo with a Tibet comment to flag copy needing attention and treating docs as part of whole team quality. Promotes a documentarian mindset—empathy for new users, choice of the right tool, early questions about what users need—and reports that doing this makes prototypes usable and feedback measurable.
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chapters (9)
- 0:00Documentation culture intro
- 1:48Documentation value
- 3:38Need specialist writers?
- 7:14Turf vs expertise sharing
- 11:36Team docs responsibility
- 13:21Documentarian mindset
- 15:26Team without documentarians
- 18:37Colleagues as documentarians
- 21:52Specialists' added value
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