Proving and improving the value of your docs

on YouTube ↗34m

" summary

State of Docs surveys find one in four teams track no metrics and ~80% of decision makers read docs, so the talk lays out concrete measurement choices: use page views to prove scale but compare them over time to spot inflections; track referral sources, support ticket deflection and doc surface area; monitor broken URLs and search no-results as missing information signals; and use AI assistant analytics to see real user questions (examples: MCP access gaps, many Docker searches). Practical steps: inventory metrics, inspect one familiar page, and start conversations with support, sales and users.

AI-written summary · about

" chapters (8)

1. 0:00Introduction
2. 1:49Measuring docs impact
3. 4:15Metrics expectations
4. 7:05Proving and improving docs
5. 13:03Improving with data
6. 25:50Start measuring docs
7. 26:11Q&A: AI readers
8. 32:09Q&A: Customer surveys

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