Clicks Without Limits: Content Design for Everyone, Everywhere
summary
Company uses Aviva portal, runs an access scan and discovers 50% WCAG compliance then integrates the userway widget and raises score to nearly 97% compliance; captions, transcripts, descriptive audio, and alt‑text rules get rolled into process for a corpus of about half a million images; hacks prove concepts: a bionic reading API increases comprehension for neurodivergent testers, pendo delivers contextual in‑app help, and a product‑specific LLM prototype answers multilingual queries — all prototypes validate feasibility but aren’t yet productized.
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chapters (15)
- 0:00Accessibility introduction
- 3:52WCAG principles
- 8:41Aviva’s accessibility start
- 11:08Alt text for images
- 12:13Captions and transcripts
- 14:00AI accessibility hackathons
- 17:10Cross-team accessibility
- 19:40Advocating for accessibility
- 23:10Daily accessibility workflow
- 26:17Accessibility tools
- 30:53Convincing leadership
- 33:19Maintaining accessibility
- 35:48Alt text for docs
- 37:12High-impact low-effort accessibility improvements
- 38:56Q&A
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