Connected UX
summary
Practical methods for creating a shared, searchable central repository that connects qualitative and quantitative UX research across teams. It covers tools and processes for preserving design research, preventing duplicate efforts, and enabling open access so different departments can find, maintain, and use long histories of research.
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chapters (21)
- 0:00Start
- 2:14INTERVIEWS
- 2:30USABILITY TESTING
- 2:52CUSTOMER FEEDBACK
- 3:10ANALYTICS
- 7:08WE NEED CONNECTIONS
- 21:20COMPETITOR NEWS
- 21:32DELIVERY STATS
- 21:42INDUSTRY RESEARCH
- 22:10RELEASE NOTES
- 22:37SUPPORT DATA
- 29:49@NOTEBOOK
- 34:15COLLABORATE
- 35:59PASSIVE LEARNING
- 36:13PERSONAS
- 39:43Automation Strategy
- 41:45MEMORABLE
- 45:17SMART DESIGN
- 45:52PROBLEM SOLVING
- 46:06FILTER
- 47:06OPEN
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