Talking to your driverless car
summary
Defines concrete design rules for passenger–car conversation: prioritize sense of control (use two clear choices, open‑ended prompts, and reflective replies), map passenger roles (pilot/copilot/passenger) and in‑car activities (storytelling, learning, planning). Recommends research methods because full AI isn’t ready: use Wizard of Oz mimicry, instrumented cars with cameras, and staged driverless prototypes (Stanford‑style costume study) to observe behavior and validate that visible feedback increases trust. Practical tips include suggestion prompts, topic breadth, and reflection to boost perceived control.
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chapters (11)
- 0:00Start
- 8:57The Sense of Control
- 15:14Locus of Control
- 16:01Sense of Control
- 16:51Control Theory
- 20:50Storytelling
- 28:43Second Tip Give Users some Choices
- 34:05Ux Research
- 37:57How Do We Trust Users
- 38:57Cameras and Microphones
- 43:37Can You on the Spot Create a User Research Project on Driverless Cars
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