UXLx: User Experience Lisbon 2020
| title | author | length |
|---|---|---|
| User Onboarding for the Long Run | Krystal Higgins | 34m |
Argues that onboarding must extend beyond the first-run wizard to improve retention and engagement, citing ProfitWell (12–21% higher willingness to pay) and a… | ||
| How to… End: Designing and delivering great closure experiences for products and business | Joe Macleod | 29m |
Argues that products need designed endings, not silence, and gives concrete fixes: push businesses to actively conclude by reclaiming items and deleting data… | ||
| Strategy and the Design of Services | Majid Iqbal | 34m |
Argues that strategy must be encoded in design as a compact, testable script rather than a long blueprint, and demonstrates a concrete method: map every… | ||
| Designing Teamwork | Alison Coward | 34m |
Designing teamwork requires deliberate practices not platitudes: evidence shows 95% of people work across multiple teams and Google’s Project Aristotle ranks… | ||
| Growing Your Design Practice | Martina Hodges-Schell | 31m |
Grows a design org from zero to one (first London hire) into a global practice of over 100 by hiring experienced generalists, mapping skills gaps, and… | ||
| Nobody Knows What's Going On: The dumb human's guide to dumb humans | Scott Sullivan | 29m |
A mattress buyer endures 1,400 days of pain before buying because showroom testing and sales pressure fail to reveal real barriers: inability to trial a bed… | ||
| Remote Discovery: Creating Understanding Together Separately | Adam Polansky | 25m |
A rapid remote discovery runs within a week for a large client using Miro, Zoom and a document camera with two four‑hour blocks over two days. Activities… | ||
| Strategies for Conversational Product Experiences | Phillip Hunter | 33m |
Argues that conversation-driven products will outpace mobile, differentiates one-shot vs multi-turn interactions and names turns, intents, utterances, prompts… | ||
| Prioritizing UX Content Work | Torrey Podmajersky | 21m |
Argues that an Eisenhower Matrix sorts UX-content work so teams stop firefighting: prioritize designing text for new experiences, liability-facing copy, and… | ||
| Design in Crisis | Robert Fabricant | 44m |
Claim: the pandemic is the largest behavior‑change experiment and UX must move from artifacts to shaping population behavior. Concrete work includes WhatsApp… | ||
| nothing matches | ||