Defining Quality
summary
Defines quality as alignment with business goals and measures across the whole system not just code including integrations data hosting environments monitoring and people, argues for tracking functional technical implementation transitional and nonfunctional attributes like usability capacity availability compatibility regulatory and cloud efficiency, recommends metrics beyond defects such as reduce support effort, defect leakage, deployment frequency, mean time to recover, maintainability and lifespan, contrasts useful automation (fast feedback within 15 minutes rather than 2,000 tests that take days) and ties quality to cost savings and user outcomes.
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chapters (7)
- 0:00Introduction to quality
- 1:13Expanding software system view
- 2:58Functional requirements breakdown
- 4:41Non-functional requirements
- 6:47Measuring quality beyond tests
- 9:58Quality for different stakeholders
- 14:36Summary and key takeaways
