"Informal Leadership and You"
summary
Argues that leadership often comes from everyday habits rather than titles, showing specific behaviors that create influence: consistently relationship builder behaviors like respectful one-on-ones and cross-team check-ins; acting as a trustworthy problem solver by joining triage sessions outside formal remit; proactively documenting and teaching to close knowledge gaps; and flagging defects plus helping implement fixes. Claims these practices increase cross-functional collaboration and speed problem resolution without formal authority.
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