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Doing the wrong things in the right way

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Built from a single email list into a platform with over $1B AUM, 1,000+ startups funded across 38 countries and 20+ unicorns, the company grows by moving fast with tiny teams (4–25 early, ~50 at exit) and simple rituals: no managers or bosses, quarterly 360 feedback, everyone doing customer support. Engineers automate customer work (one recruiting product ran itself), decisions favor intuition and quick shipping, and hires are broad technical generalists—hire generalists who code—focused on automating tasks out of existence.

AI-written summary · about

  1. 0:00Introduction and setup
  2. 1:01AngelList beginnings and early days
  3. 3:27Flat hierarchy and fast decision-making
  4. 7:24Hiring generalists over specialists
  5. 10:38Hiring lazy people and automation
  6. 12:23Decisions by heart and intuition
  7. 14:30Ship fast and learn from failure
  8. 15:53Speed as startups' advantage
  9. 16:55Everyone does customer service
  10. 18:44Fun and team camaraderie
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