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Exploring Authentication for Security-Sensitive Tasks on Smart Home Voice Assistants

Talkat SOUPS 2021 · 2021-08-08..08-10· [security, iot]
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Conducts semi-structured interviews with N=16 interviews of Alexa users and probes four high-risk scenarios, analyzed with a synoptic thematic approach; finds the main threat is eavesdropping bystanders, users do not trust voice-based PINs and instead prefer reliable biometric voice recognition, context-dependent requirements tied to location and nearby people, demand authentication that stays simple and elegant, and want a demo or trial mode to build trust; one blind user yields distinct accessibility insights.

AI-written summary · about

  1. 0:00Introduction
  2. 1:25Methodology
  3. 2:24Key Insights
  4. 3:09User Trust
  5. 4:05Conclusion
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