~/talk

What Real Housewives Taught Me About Postmortem Meetings

Talkat Site Reliability Engineering (SRE) 2025 · on Thursday, 2025-04-17· [soft-skills]
slides:none on file

Seven concrete practices and one incident name: attach bring receipts—link dashboards, traces, and exact time ranges so anyone can replay the timeline; pair facts with feelings by asking “what prevented this worsening?” and “where were we lucky”; use facilitation skills—favor how over why questions, balance airtime, and run one-on-one prebriefs (used after the Kofka apocalypse) to surface missed context; enforce time box it and stop I told you so moments so learning, not blame, drives action.

AI-written summary · about

  1. 0:00Introduction and Overview
  2. 0:21Reality TV and Postmortems: A Unique Comparison
  3. 0:46The Power of Multiple Perspectives
  4. 5:30Lessons from the Real Housewives
  5. 7:43Lesson 2: Facts and Feelings
  6. 9:24Lesson 3: The Art of Facilitation
  7. 13:47Lesson 4: The Meeting Before the Meeting
  8. 17:00Lesson 5: Let the Mouse Go
  9. 18:59Lesson 6: Time Box It
  10. 20:44Lesson 7: Avoiding the Blame Game
  11. 23:25Conclusion and Final Thoughts
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