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Lightning Talk Better Communication

Lightningat Rocky Mountain Ruby 2013 · 2013-09-25..09-27· [soft-skills]
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A real case: a production gem needs an update, a pull request with passing tests gets no response, so the maintainer is effectively forced to make my own gem or fork and deploy off of GitHub; the recommendation is to categorize issues, post simple status replies like "on vacation", link to docs, invite junior devs to help, and ask contributors to include context (inputs, expected outputs, assumptions); cites fog repository as an example of responsive issue handling.

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