RTFM
summary
Claims a personal refactor from angry know‑it‑all to deliberately kinder engineer, with concrete evidence: builds a quick web app in 45 minutes using Vue and deploys static files to Amazon S3, which families use for weeks to spell messages and it works. Cites cultural data like 2% prevalence for aphantasia and Linus Torvalds’ public apology to show empathy training changes behavior and contribution rates.
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