Designing a Data Subject Access Rights Tool
summary
Study reports focus groups, a quantitative survey and analysis of 800 de-identified files and builds an interactive web tool that parses JSON/CSV/HTML exports. Users are overwhelmed by dozens to hundreds of record types, only half of “what’s stored” and “how it’s used” questions are answered, experts reliably read format metadata, and many request surgical deletion of specific records. Recommendations include inline definitions, robust search and filter, toggle between raw and summarized views, and integrated deletion/modification actions alongside exploration.
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chapters (7)
- 0:00Data subject access rights
- 2:18User challenges with exports
- 3:42User needs research questions
- 5:47Interactive demo of data tool
- 8:13Machine readability vs human understanding
- 8:35Future tool feature recommendations
- 10:21Tool usefulness and engagement
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