Lightning Talk
summary
Performs a live reggae anthem backed by a video of hand-drawn slides to demonstrate a designer’s stance: use concrete discovery tools — post-its and personas, workshops and research — to get a bird’s-eye view and make decisions that shape lives. Claims even tiny UX fixes produce large real-world impact, warns against profit-first design that harvests people, and shows the format works (nervous delivery, audience applause and video recording confirm the experiment succeeds).
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